Shipping and returns
*All prices shown are listed in USD.-
Standard shipping is free on purchases over $50 and will ship from our warehouse within 3-5 business days and will be delivered approximately 2-5 working calendar days from ship date.
- International shipping will be charged by weight of the package and will ship from our warehouse within 3-5 business days and will be delivered approximately 10-21 working calendar days from ship date.
*Timelines are estimates and are NOT a guarantee. On some occasion, orders may ship out of this timeframe. LeaRoo reserves the right to ship products in separate packages, as products are ready for your convenience.
We ship all orders from our warehouse based in Los Angeles, CA.
Orders cannot be modified or canceled once they have been submitted. Unwanted items can be returned for a refund once received, for more information, please refer to our return policy below.
You will receive an email confirmation with your order details and a tracking number.
If you are missing any items or shipments and have any concerns in regards to your order, please contact us within 7 days of the delivery date. Please make sure you use a secure ship address, as we will not process any refunds or re-ship items once we receive delivery confirmation from the shipping company.
For international orders packages are shipped via USPS, UPS or FedEx at our discretion, we will provide with a tracking number but transit time is beyond our control once the package has left premises. LeaRoo will not hold responsible for any import duties/custom charges. We will not re-ship or refund international sales are FINAL.
Return Policy (we offer returns only NOT refunds)
LeaRoo highly suggest trying on all items in your order before washing to ensure they fit and are up to your expectations. We will not accept returns or refunds after items have been washed or worn. Proof of purchase will be required to be eligible to complete a return, returns can only be accepted within 7 days from the original purchase date in order to receive full credit.
We will only process returns if item is sent back:
- With original tags and packaging must be intact
- Free of damage such as stains, odors, dog hair and any other damage
- Please note that clearance items are sold as is and are FINAL SALES, no refunds, no exceptions.
The return package must be postmarked back to us within seven calendar days in order to receive full credit back. After this seven-day timeline we will NOT process your return.
Customer will be responsible for all return shipping fees, please include original receipt and/or note including the order number. LeaRoo is not responsible for any lost or untraceable items, we recommend using a delivery service to keep track of the returned package.
For any gifted items, please email email@example.com with buyers name and order number, don’t worry, the buyer will not be contacted, it is just to simplify the order search.
Los Angeles, California.